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Guides & How-To

How to Change the Mobile Number in Udyam
Even When the Old SIM Is Gone

Quick answer

Go to udyamregistration.gov.in → Login → Update/Cancel Udyam Registration. Enter your Udyam number and the old mobile number from the application. If the old phone is gone but you still use the old email, pick OTP on Email. Log in, replace the mobile and email with your current ones, and submit. If you have lost both the old mobile and the old email, the portal cannot log you in on its own.

This is the most common reason people get stuck on Udyam. The SIM was lost, the number belonged to a relative, or a CA registered it on their own phone. The login still asks for that old number. What you can do depends on which of the old details you still have, so this guide goes case by case.

📵 No access to the old mobile or email?
We change the mobile and email on your Udyam for you and email the updated certificate, usually within 24 to 48 hours. ₹599 in total: ₹99 to book, ₹500 when your updated certificate is ready.
Book for ₹99 →

Why the Old Number Blocks You

Udyam has no password. To make any change, you log in through Update/Cancel Udyam Registration, and the form asks for the “Mobile (Filled in application)”. That is the number typed in on the day of registration, not the one linked to your Aadhaar today, and not your current phone. It is also not printed on the certificate, which is why so many people do not know it.

Find Your Case

  • The old phone still works. Log in normally with OTP on mobile and replace the number. Follow the steps below.
  • The old phone is gone, but you use the old email. Type the old number anyway and choose “OTP on Email as filled in application”. You only need to know the number, not have the phone.
  • You do not remember the old number. Search the inbox for the original registration email, check old SMS, or ask the person or CA who filed it.
  • You lost both the old mobile and the old email. The portal cannot log you in. See the section below.

Change the Number Step by Step

  1. Open the update login. On udyamregistration.gov.in, open the Login menu and click “Update/Cancel Udyam Registration”.
  2. Enter your Udyam number. Type the 19-character number with the hyphens, exactly as issued (UDYAM-XX-00-0000000).
  3. Enter the mobile from the application. The field says “Mobile (Filled in application)”. It must match the number you gave when you registered, not your current one.
  4. Choose where the OTP goes. Pick “OTP on Mobile as filled in application” or “OTP on Email as filled in application”, type the case-sensitive verification code and click “Validate & Generate OTP”.
  5. Log in. Enter the OTP and click “Validate OTP & Login”.
  6. Open the update form. Choose the option to update your registration. Your saved details open in editable sections.
  7. Replace the mobile and email. Enter your current mobile number and an email you check. Change both, so the next login does not get stuck the same way.
  8. Submit and download. Submit with the final OTP, wait for the confirmation, then download the updated certificate from Print / Verify.

Can’t Get Past the Login?

We change the mobile and email on your Udyam and email you the updated certificate, usually within 24 to 48 hours. ₹599 in total: ₹99 to book, ₹500 when your certificate is ready.

Book for ₹99 →

Lost Both the Old Mobile and the Old Email

There is no self-service reset for this case. The Ministry lists a grievance channel on the login page (champions@gov.in, and a call or WhatsApp line on weekdays). You explain the case and prove that the enterprise is yours. If you would rather not follow it up yourself, we handle mobile and email changes as part of our edit service and email you the corrected certificate.

Do not cancel the registration to get around the login. Cancellation is permanent, and a new registration comes with a new Udyam number and a new date, which breaks loans and tenders that carry the old one.

Udyam Mobile vs Aadhaar Mobile

These are two different numbers. The Udyam login above uses the mobile from your Udyam application. A brand-new registration and Aadhaar-based URN recovery send the OTP to the mobile linked to your Aadhaar.

If the Aadhaar-linked number is the dead one, no one can fix it online or on your behalf, because an Aadhaar mobile update needs your own fingerprint. Visit an Aadhaar Seva Kendra or a bank or post office that runs Aadhaar updates, carry your Aadhaar, and ask to update the mobile number. No documents are needed and the fee is about ₹50 (confirm at the counter). India Post Payments Bank also offers a doorstep Aadhaar mobile update in many areas for a small charge. Once OTPs reach you again, the Udyam side is quick. If the OTP still does not arrive, see Udyam OTP not received.

After the Change

Download the certificate again from Print / Verify and keep it with your records. From now on, the login works with your current number. While you are inside the update form, it is worth checking the rest of the details too. The full guide to updating Udyam certificate details lists what you can and cannot change, and if the address needs fixing, see changing the address in Udyam.

Frequently Asked Questions

Can I change my Udyam mobile number online?

Yes, after you log in through Update/Cancel Udyam Registration. The login needs the old mobile number from your application, and the OTP can go to the old mobile or to the registered email.

I do not have the old SIM. Can I still log in?

Yes, if you still use the email from the application. Type the old number in the mobile field and choose OTP on Email. You only need to know the old number, not have the phone.

Where do I find the old mobile number?

It is not printed on the certificate. Look at the original registration email or SMS, or ask whoever filed it for you.

I lost both the old mobile and the old email. What now?

The portal cannot log you in and there is no self-service reset. The Ministry lists a grievance channel on the login page (champions@gov.in), where you explain the case and prove ownership. Or hand it to us and we handle it.

Does my Udyam number change?

No. Changing the mobile or email keeps the same Udyam Registration Number and registration date.

Old Number Gone and No Way In?

Send us your Udyam number and your new mobile and email. We make the change and email you the corrected certificate, usually within 24 to 48 hours. ₹99 to book, ₹500 when it is ready.

Book for ₹99 →
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